Frequently Asked Questions
GENUINE PROVIDES THE RIGHT PROTEIN-TO-FAT RATIO FOR YOUR DOG.
GENUINE’S chicken is unique, allowing the inclusion of over 33 chickens in every bag. Just imagine the protein nutrition in each and every bite. GENUINE’S innovative source of macronutrients, including over 40% protein and 20% fat and oils, provides more concentrated nutrition, allowing you to feed significantly less food versus a typical dog food formula. Plus, low levels of carbohydrates to prevent that bloated, gassy feeling.
GENUINE DOG FOOD IS NUTRITIONALLY BALANCED FOR OPTIMAL HEALTH AND LONGEVITY.
The GENUINE team utilized decades of dog food formulation experience and optimized the balance of micronutrients, including vitamins, minerals, prebiotics, probiotics, and nutraceuticals, to support and strengthen your dog’s immune system.
GENUINE IMPROVES YOUR DOG’S WELL-BEING.
Nearly a million dollars has been invested in food science, formulation perfection and clinical feeding studies to assure GENUINE is the best nutrition for lifelong health of your dog. GENUINE nourishes dogs from the inside out—from ultimate nutrient digestibility, absorption, and metabolism to amazing mealtime excitement you can see. It will make you smile every time you offer GENUINE nutrition to your excited dog.
GENUINE IS COMMITTED TO PRODUCING QUALITY DOG FOOD.
GENUINE upholds its commitment to your dog by guaranteeing the quality of our formula. It is a fixed formula that does not change due to ingredient availability, ingredient prices or the whims of clever marketing. GENUINE is committed to providing the same wholesome nutrition, day after day, month after month year after year. GENUINE is an American-made formula. Ingredient suppliers are carefully selected, the nutrition in each ingredient monitored, processing protocol defined and uncompromised, packaging designed for food and nutrient protection with resulting diet measured in certified food science laboratories prior to release. Assuring you it is the ultimate in nutrition and the best food you can offer each and every day.
Owners who feed GENUINE dog food benefit from knowing you are feeding your dog the ultimate in nutrition, the ease of feeding less per day, having less clean up, the convenience of feeding the same product to a multi-dog household, home delivery from a provider you can trust.
GENUINE has 4100 kcal/kg; 515 kcal per 8 oz. cup.
We source only the highest quality protein, fat and oil, fiber, and carbohydrates from our American family-owned or American operated partners who meet or exceed our meticulous standards and share our values of providing the ultimate nutrition for your dog.
Our more than 30 years of experience has taught us what impacts nutrient quality and the importance of product consistency—and we chose our partners accordingly. So, when you buy GENUINE dog food, you can feel confident you will receive the same ultimate dog food day after day, month after month, year after year.
*As with many human vitamin and mineral supplements a portion are sources internationally which are analytically checked and certified.
All GENUINE ingredients begin as human grade and become pet food grade through processing or shipping standards set forth by USDA or FDA.
For example, our dried deboned chicken protein comes from the chicken after some parts are removed for the human market. The remaining muscle meat is further removed from the bone and processed with innovative technology that allows GENUINE to formulate more chicken protein from only muscle meat than any other food.
GENUINE is naturally preserved with oil from rosemary and mixed tocopherols, a source of vitamin E and green tea extract.
GENUINE’s MED ™ Macro Essentials for your Dog has an innovative blend of over 40% chicken-based protein and 20% fats and oils, the richest concentrated nutrition allowing you to feed less food per day and your Dog to benefit more.
The nutrient balance of a diet is important to properly nourish your dog. Dietary fat provides 2.25 x more energy than either protein or carbohydrates. With a high level and availability of the chicken and egg protein it is important that a high-quality dietary fat source be present.
Just imagine over 33 whole chicken protein equivalents are in every GENUINE package.
Over 93% of the protein is poultry based. It is expensive to formulate what is absolutely the ultimate in nutrition for your dog. Only you can decide if he/she is worth it.
University supported feeding studies have clearly shown that feeding a food high in protein, when properly balanced has no adverse effect on the kidneys of healthy dogs.
GENUINE dog food is a dry kibble—see below for exact size and proportion.
Please refer to our portion size charts below.
These portion sizes should serve as general guidelines. Start out feeding the smallest portion size for your dog’s weight, and adjust as needed based on their breed, environment, temperament, and activity level.
These portion sizes should serve as general guidelines. Start out feeding the smallest portion size for your dog’s weight, and adjust as needed based on their breed, environment, temperament, and activity level. The ”Moderate Activity” portion is ideal for most companion dogs.
PUPPY Feeding Amount (cups)
Feed Daily (8-oz cup)
ADULT Feeding Amount (cups)
Feed Daily (8-oz cup)
When feeding GENUINE dog food, the ultimate in nutrition, you must understand that portion control is as critical as the food. The dog food is highly concentrated and nutrient dense, allowing you to feed less without worry. Learn more about how to transition your dog to GENUINE dog food.
GENUINE dog food makes ideal treats for your dog, but they do add to the daily feeding amounts. If you treat heavily, be sure to cut back accordingly on the mealtime feeding amount. Overfeeding GENUINE dog food will add weight to your dog due to its nutrient-dense formula.
We guarantee product freshness. When you open a GENUINE package, you will hear the tight seal allow air into the package. To ensure freshness, we suggest you store GENUINE dog food in a dry, temperature regulated area in an airtight container.
GENUINE is clearly marked with “Best By Date”
Yes, GENUINE dog food is ideal for every dog’s breed, age, and weight. However, pay careful attention to the recommended portion sizes. Overfeeding GENUINE dog food will add weight to your dog due to its nutrient-dense formula.
Yes, GENUINE dog food is ideal for every dog’s breed, age, and weight.
Yes, GENUINE dog food is ideal for every dog’s breed, age, and weight.
A change in diet may result in digestive disturbances. Therefore, GENUINE dog food should be introduced over a period of 10 days according to the correct portion size for your dog. On the first day, substitute 20% of GENUINE dog food to your dog’s current diet, and gradually increase proportions.
To ensure a smooth transition to GENUINE, please follow the guidelines below:
GENUINE should be introduced over a period of 10 days. On the first day, substitute 20% of GENUINE to your dog’s current diet, and gradually increase proportions. Always be sure your dog has access to plenty of fresh water every day. Some dogs love GENUINE so much, we have noticed they will sort the mixed foods to eat it first and leave their old food—transitioning instantly with successful results. All dogs are unique, and will transition at their own pace.
Important note: When feeding GENUINE, the ultimate in nutrition, you must understand that portion control is as critical as the food. The formula is highly concentrated and nutrient dense, allowing you to feed less without worry. Please see the feeding guidelines for more information.
Some dog owners have shared that their dog will sort the GENUINE kibbles and refuse to eat their old diet. Those dogs have transitioned fine even without the slow transition.
About GENUINE Pet Health Delivered
Currently, we only offer the GENUINE dog food product. It can be fed to any dog, of any breed, at any age—making it the ideal choice for all single or multi-dog households.
GENUINE Pet Health Delivered uses a multi-point quality assurance system starting, with the packaging and ingredient suppliers through production and delivery.
GENUINE follows both the Good Manufacturing Principals (GMPs), a worldwide system for control and management of manufacturing and quality testing of foods, and the Hazard Analysis and Critical Control Point Analysis (HACCP), an internationally recognized and systematic preventative approach to food safety.
GENUINE was fed in AAFCO feeding trials, and trials focused on diet palatability (taste), diet digestibility (stool analyses), nutrient metabolism with dogs of varied breeds and sizes—including our own—to assure the nutritional quality of our dog food.
GENUINE was originally formulated by our owner, Diane Hirakawa, PhD.
GENUINE has a team of experts with decades of experience in the pet food industry, including veterinarians, companion animal nutritionists, food scientists, mechanical engineers, customer service specialists, quality assurance specialists, human resource specialists.
Yes, we want you and your dog to be genuinely satisfied with our GENUINE dog food. If you are not satisfied for any reason, contact us and we’ll make it right.
A 14-pound bag of GENUINE dog food costs $89/bag, including shipping.
GENUINE is highly concentrated and nutrient dense, allowing you to feed less—and buy less often—without worry.
Dogs are carnivores, and benefit most from a balanced diet of protein, fat, carbohydrates, vitamins, and minerals. The difference between premium dog foods like GENUINE and conventional or generic dog foods is the nutrient density of the food, which ultimately affects cost and value.
The difference between GENUINE and other Premium foods is the inclusion of innovative protein and fat sources that are the absolutely the best ingredients available. As a result, the formula is higher in cost, it is the ultimate in nutrition. GENUINE is for the owners who understand their dogs nutritional needs and want the best they can buy regardless of cost.
GENUINE is precisely formulated with selected higher quality ingredients that not only provide more nutrition, but are more digestible, and optimally meet the nutritional needs of your dog.
GENUINE is only available online or by calling 1.888.GEN-DOGS, and will be shipped directly to the address you provide!